• Charter of Rights

Charter of Rights – Living In Supported Accommodation

Charter Of Rights  – Provider Guidance

  • Spring Housing Impact Report

Spring Housing Impact Report

  • Exempt from Responsibility?

Ending Social Injustice in Exempt Accommodation, Research and Feasibility Report for Commonweal Housing

Spring Housing Final Report A4

Spring Housing Executive Summary A4 8pp


Other Reports/News Stories:

Women and Rough Sleeping Research May 2021

Charity’s plan to open first homeless hostel in Coventry

Work begins at groundbreaking Fred Winter Centre


‘Places of Safety’: Birmingham and Solihull Women’s Aid Home Options Hub Research and Evaluation Project.

Housing and Communities Research Group publish latest research on ‘exempt accomodation’ in Birmingham


Government Response to Supported Housing Consultations: Implications for Birmingham

Social Lettings Agencies in the West Midlands

Spare to Share: A guide to letting and supporting shared tenancies in social housing

Home sweet micro home: sleep-testing a pod for the homeless

Teenager first to move into UK ‘micro home’ built to tackle homelessness

Understanding and Responding to Modern Slavery within the Homelessness Sector


The changing face of social enterprise — Evolve @ The Adam & Eve


Spring Customer Publications:

Spring Customer Newsletter – Winter Edition 2020

Customer Handbook – New 2018


Customer Survey 2016 – 2017 results – PDF

Spring Summer Customer Newsletter 2018

Winter Customer Newsletter 2018

Summer Customer Newsletter 2019

Spring Customer Newsletter – Winter Edition 2019-20

Spring 22 Digital Community Hub – Newsletter New – Issue 1

Spring Policy Statements and Privacy Notices:

We have a Candidate Privacy Policy, which is in line with the EU General Data Protection Regulation (GDPR) effective from 25 May 2018.  The updated Privacy Policy has been designed to make our data processing activities as transparent as possible.  We encourage you to take a look at the updated documents, and if you have any questions please contact us.

GDPR Privacy notice for employees workers and contractors GDPR Candidate privacy notice

GDPR Privacy notice for employees workers and contractors

GDPR Privacy notice for customers and tenants 


Spring Service Statements:

Safeguarding Statement

Equality and Diversity Statement