Your Tenancy Agreement says that rent is due weekly or monthly in advance. You can choose which method of payment suits you best.
AT OUR OFFICES
If you prefer, you can send or bring a cheque to our offices.
You can pay your rent to your Housing Support Worker, who will provide you with a receipt and confirmation of payment.
Please contact our offices for further information on how you can set up a regular standing order payment.
If you are entitled to full or part Housing Benefit, payments will normally be sent straight to us.
VIA THE INTERNET
It is very important that you let us know straight away if you are having trouble paying your rent. We can advise you on your entitlement to state benefits, and help you fill in the necessary forms.
- We can refer you for debt counselling if you have other debts.
- We understand that there may be times when you genuinely have difficulties paying your rent. We will listen to the reasons you give us, and can make an arrangement with you for you to make up any missed payments of rent by instalments; however, we expect you to clear any arrears as quickly as possible.