Your Tenancy Agreement says that rent is due weekly or monthly in advance. You can choose which method of payment suits you best.
VIA THE INTERNET
You can pay using your debit or credit card by logging on to www.allpay.net and clicking the ‘make a payment’ button. Please make sure you have your rent payment card handy. Click here to pay your rent online.
AT OUR OFFICES
If you prefer, you can send or bring a cheque to our offices.
If you are entitled to full or part Housing Benefit, payments will normally be sent straight to us.
It is very important that you let us know straight away if you are having trouble paying your rent. We can advise you on your entitlement to state benefits, and help you fill in the necessary forms.
- We can refer you for debt counselling if you have other debts.
- We understand that there may be times when you genuinely have difficulties paying your rent. We will listen to the reasons you give us, and can make an arrangement with you for you to make up any missed payments of rent by instalments; however, we expect you to clear any arrears as quickly as possible.